Introduction of Mehrizan After Sales Department
The after sales department of Mehrizan Industrial Development(MID)Co. spreads in more than 4000 Sq m which is located in the heart of Iran’s most important industrial zone in karaj special Rd, next to well known industries i.e. M/s Irankhodro.
It makes up from four separated sections including: Maintenance Engineering, Mechanical - Hydraulic, Electrical and Electronic repair shops and spare parts inventory with monthly feeding, which is equipped with sophisticated warehousing software.
thanks to the professional hardware tools and also specific diagnostic software together and experienced engineers and technicians who are trained in premium academies of mother companies , is offering various type of services to the esteemed customers that includes:
• field and fixed services
• Providing warranty services
• Offering different types of service contacts on customers’ site i.e.PM based on fixed sequences bi weekly , monthly and or dedicated technician /s in the customers’ job sites
• Quick serve processing
• Supplying fast moving spare parts , in 24 up to 48 hours(Tehran storage)
• Ten years after sales services & supplying parts for sold units
• Using up-to-date tools such as (CRM) to meet customers satisfaction
• Providing PM,EM,CM services
• Providing customized manufacturer’s recommended spare parts list based on customers demand or working hours
• Possibility of holding training courses in field of truck operation